Privacy Policy | Wagibet Official Casino Platform

Introduction and Scope

Welcome to Wagibet. This Privacy Policy describes how we handle personal data for users in the Philippines. It applies to all services provided through our website and official applications.

Please note that this policy only covers our platform. It does not apply to any third-party websites, external payment portals, or affiliate links that you may visit after leaving our site. We encourage you to review the privacy policies of any external services you use.

Personal Information We Collect

How We Collect Data

We gather information through three primary channels:

• Directly from you: When you register, update your profile, or contact support.
• Automatically: Through cookies and server logs while you navigate our platform.
• Partner providers: From identity verification services and payment processors who confirm the validity of your data.

Why We Use Data

The data we process is used for the following specific purposes:

• Account Management: Maintaining your user profile and ensuring secure access.
• Financial Processing: Managing deposits and withdrawals accurately.
• Compliance: Verifying age and identity to prevent underage gambling.
• Security: Detecting and preventing fraud, multi-accounting, and money laundering.
• Personalization: Tailoring the gaming experience and content to your preferences.
• Legal Obligations: Fulfilling requirements mandated for gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information in the following circumstances:

• Service Providers: With payment processors, identity verification agents, and technical infrastructure providers.
• Legal Requirements: When compelled by law or a valid request from relevant authorities.
• Fraud Prevention: With industry-standard fraud detection networks to maintain platform integrity.

How We Protect Data

We implement robust security measures to protect your information:

• Encryption: Using secure transmission protocols to protect data moving between your device and our servers.
• Access Control: Restricting internal access to personal data to only those employees who require it for their role.
• Isolation: Payment data is isolated from general account data and handled by specialized providers.
• Monitoring: Continuous monitoring of our systems to detect and respond to potential security threats.

Cookies and Tracking

We use cookies to enhance your experience, remember your preferences, and analyze traffic. For detailed information on the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

Depending on your location, you have the following rights regarding your data:

• Access and Correction: The right to request a copy of your data or correct inaccuracies.
• Deletion: The right to request the erasure of your personal data.
• Portability: The right to request your data in a machine-readable format.
• Objection: The right to object to specific types of processing or withdraw marketing consent.

To exercise these rights, please contact our team through the channels available on our Support page. Please be aware that we are required by gambling and anti-money laundering laws to retain certain transaction and identity records even after an account is closed.

How Long We Retain Data

Personal data is retained for the duration of your active account lifecycle. Following account closure, we retain specific information only for the period required by applicable law in the Philippines to meet legal, regulatory, and audit obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be closed immediately and any associated funds may be handled according to our terms. Parents or guardians who suspect a minor is using our platform should report this via our support channels.

Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. By using our services, you acknowledge that your data may be transferred to these regions. We ensure that such transfers are conducted with appropriate safeguards to protect your privacy.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page to stay informed.